First Time Client Massage Experience

Cancellation Policy

By booking, clients agree to all policies listed below. Appointment times are reserved exclusively for each client to ensure a high-quality experience and proper scheduling flow. **Advanced booking is required for all services. Same-day, last minute, or expedited bookings are considered priority requests and may be subject to additional fees and provider approval. Availability is not guaranteed for short-notice requests, and all bookings are confirmed at the provider's discretion** Please arrive on time, hydrated, and prepared for your session. Respect for time, communication, and professionalism is expected on both sides. A valid card may be required to reserve appointments. Certain services, same-day bookings, mobile sessions, event bookings, and after-hours appointments may require deposits or full payment in advance. Service rates, policies, and availability are subject to change at any time. Client booking rules • Same-day appointments are subject to availability and approval. • Clients arriving more than 15 minutes late may have their appointment shortened or canceled. • Last-minute cancellations, repeated reschedules, excessive no-shows, or disrespectful behavior may result in refusal of future bookings. • Please book the correct service duration desired. Additional time cannot always be added during the appointment. • Mobile bookings require advance notice and may include travel/setup fees. • A calm, clean, and professional environment is expected at all times. • Any inappropriate conduct or solicitation immediately ends the session with no refund. Booking window Appointments may be booked up to 30 days in advance. Same-day and next-day bookings are limited and based on availability. After-hours appointments should be requested in advance to ensure scheduling availability. Deposits are non-refundable and will count towards your session. All payments are non-refundable. By booking, you agree to this policy. Cash preferred. Digital accepted- with policies.